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Nova Scotia Forms
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MSI Health Card Replacement

MSI Replacement Card Application

Verified January 15, 2024Last updated: January 15, 2024

Timeline

Apply as soon as possible after loss or damage

Time to Complete
15-20 minutes
Cost
Fee applies (check current rates)
Processing Time
2-3 weeks

Handled by

MSI (Medical Services Insurance)

Available

In Person Only

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Summary

Replace a lost, stolen, or damaged Nova Scotia health card.

In Plain Language:

Get a new health card if yours was lost, stolen, or damaged.

Eligibility

You May Qualify If:

  • Current MSI cardholders
  • People whose card was lost, stolen, or damaged

You May NOT Qualify If:

  • People who never had an MSI card (need to apply for new registration instead)

Requirements Checklist:

  • □Photo identification
  • □Proof of address (if changed)
  • □Completed replacement application

Examples:

  • • A person who lost their wallet containing their health card
  • • A person whose health card was damaged and is unreadable
Common Mistakes to Avoid

⚠️ Not reporting stolen card

Report stolen cards to police to prevent identity theft and fraud

⚠️ Waiting too long to replace

Replace your card as soon as possible - you may need it for healthcare services

⚠️ Not updating address

Update your address when replacing your card so the new one is sent to the correct location

After You Submit

What Happens Next

  1. Your replacement application will be processed
  2. You'll receive confirmation
  3. Your new card will arrive by mail within 2-3 weeks

Check Your Status

Check status online

What to Keep

  • • Replacement application confirmation
  • • Receipt of payment
  • • Police report number (if card was stolen)

Follow-Up Actions

  • □Destroy old card if you find it
  • □Update any healthcare providers with your new card number
  • □Keep your new card in a safe place

Expected Timeline:

Replacement cards are typically processed and mailed within 2-3 weeks.

Select your region from the header to see local resources and service centers.

Related Forms

Nova Scotia Health Card (MSI)
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Register for Nova Scotia Medical Services Insurance (MSI) to access healthcare services.
MSI Health Card Renewal
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Renew your Nova Scotia Medical Services Insurance (MSI) health card before it expires.
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